Phone: 01434 400466


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Curlew Secretarial Solutions is a virtual assistant service based in the North Pennines of Cumbria. From our own fully equipped office, we provide a professional and cost effective alternative to hiring your own secretary or administrative assistant.  By taking care of the day to day administration and secretarial tasks, we enable you to concentrate on the important aspects of your business and find more time to relax. As virtual assistants, much of our work is taken care of remotely via the internet, telephone, email, post or courier, but we can also meet local clients in person if you prefer.

We work with a wide range of clients from sole traders to large companies; no job is too big or too small, and we take care of anything from a one-off proofread to a regular contract.

Why are we different?

Getting to know you and your business

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We are a National Award winning business who like to get to know you and your business well so we can understand the way you work; then we can offer a consistent and professional service, just the way you like it. We offer an overnight transcription service so you can send us your audio file before you go to bed and when you wake in the morning it is ready and waiting for you. We also specialise in Environmental Science and provide a virtual assistant service to university lecturers, renewable energy companies, students and other businesses in that field. We are fully conversant with the jargon that goes hand-in-hand with the subject area. Plus, we offer a 15% discount for students (see Student Services for further information)

Benefits of using a ‘Virtual Assistant’.

What can we do for you?

                                                                         Vintage clock - we sell time!


Do you ever find yourself sitting in front of a computer late at night or sacrificing your precious time off to catch up with the tedious day to day admin?  Imagine reclaiming those evenings and days off and taking the time to relax instead.   Using a Virtual Assistant can shave hours from your work week! Getting your time back is only one of the many benefits of using a virtual assistant, there are so many more advantages to outsourcing your administrative work ….. Find out  More

Cumbrian VA Network!

Supporting VA’s around Cumbria

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Coming soon! Something exciting is coming for all Virtual Assistants in Cumbria. We have joined with Social-Elf to create the Cumbrian VA Network.  This will offer VA’s a place to collaborate, support each other, network and find training courses. Courses will be written by experts in Virtual Assistance, Marketing, Sales, business advisors, web designers, printers and much, much more.
If you are a VA in Cumbria or are thinking of becoming one then please do get in touch so we can keep you up to date with everything. Watch this space for more information.

What is a Virtual Assistant?

Definition of a Virtual Assistant.


Befuzzled Chap

An independent contractor who provides administrative services to clients while operating outside of the client’s office. A Virtual Assistant usually works from their own fully equipped office, but they are able to access the necessary planning documents, such audio recordings, scanned notes and event specifications remotely. Virtual Assistants are usually freelance workers who  focus on the tasks that would normally be taken care of by a Secretary, PA or Administrator. With many ways to pay, this service can be used by anyone in need of a little extra help.

Twitter Feed.

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BeMyVA: VA Directory

Find your #VirtualAssistant - UK award winning VA, Gwen Backhouse @CurlewSS is a featured #VA with @BeMyVA:

Retweeted by Gwen Backhouse
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Gwen Backhouse

Just arrived in a very rainy #PooleyBridge for the #Ullswater Association meeting. #Cumbriarain #CumbrianVA #VirtualAssistant

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Gwen Backhouse

@WoolfestGB A great first day at #Woolfest. Resting my feet before having more #woolly fun tomorrow

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Gwen Backhouse

@allthingssorted congratulations Pam x

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Gwen Backhouse

@queenbee_pa Humongous congratulations to you both. #NWVAoftheYear2017 #VAAwards

What is a Virtual Assistant Infographic